ATODOC

The concierge layer for modern medical practices.

A quiet system that runs beside the practice you've built — standing memberships and patient recognition, in your voice.

60-Day Pilot · White-Glove Onboarding

Join the Pilot

Offerings

More on the roadmap

One

Membership

A standing relationship between a practice and its patients. Regular care, anticipated needs, and a calendar that reflects the year ahead — not just the next appointment.

In practice, membership looks like a yearly plan bundled around what your team already delivers — regular skin exams, maintenance treatments, priority scheduling, and quiet perks for members who stay. Patients prepay or finance across the year, which smooths your revenue and lets your team plan around people who already consider you their practice.

60%

more likely to increase spending with a paid loyalty membership.

Source: McKinsey & Company

Two

Recognition

A practice that remembers its patients — and rewards them for staying. Every visit earns care credit they can redeem toward future treatment, alongside the small gestures that mark the relationship: the post-procedure check-in, the birthday note, the milestone card when a member crosses a year.

Recognition is specific, not generic. A short note before a filler follow-up. A check-in text a few days after a procedure. A milestone card when a member crosses a year. And quietly in the background, every visit accrues credit your patients can redeem toward their next treatment — loyalty returned as care. Each touch is anchored to a real event in the patient's record, and each one adds up to the kind of trust medical practices are built on.

5×

cheaper to retain an existing patient than to acquire a new one.

Source: Harvard Business Review

Next

On the roadmap · not in the pilot

Concierge

A virtual front desk that will answer on nights and weekends, in the language your patients speak at home — English, Spanish, Portuguese, French, and Russian. Under active development, and part of where Atodoc is heading.

The Platform

One practice, one view.

A working dashboard for your team, and a quiet app for your patients — branded to your practice, in the language they prefer.

Practice

Coconut Grove Dermatology

Today · April 17

Patients

4,670

Members

1,284

Retention (12-mo)

92%

This week

  • 12 new patients joined the Platinum Skin membership.
  • 418 visits logged. 96% earned care credit.
  • The concierge handled 214 after-hours messages in three languages.
  • 8 patients marked for post-procedure follow-up next week.
Practice dashboard · a working screen from the Atodoc platform

Compliance

Built for the way medicine is actually run.

HIPAA-aligned. A Business Associate Agreement with every practice. Patient data stored in dedicated tenants, encrypted in transit and at rest, and always owned by you.

Fit

Who Atodoc fits.

Specialties
Dermatology, plastic surgery, and medical aesthetics.
Practice size
Single-location and small-group practices, roughly one to ten providers.
Geography
Miami-area practices we can meet in person during the pilot.
Not a fit
Urgent care, insurance-first primary care, or practices looking to gamify patient behavior.

The 60-Day Pilot

Sixty days alongside your practice.

We spend the first sixty days with your team — importing your patient list, tuning the app and front desk to the way your practice already runs, and training your staff in a single morning session. At day sixty, you tell us whether Atodoc fits.

Begin the conversation

Questions practices ask

What you need to know.

We spend the first sixty days alongside your team — importing your patient list, tuning membership and recognition to the way your practice already runs, and training your staff in a single morning session. At day sixty, you decide whether Atodoc stays.

Join the Pilot

Tell us about your practice.

Trip Phillips, founder. I meet with every practice personally during the pilot — in Miami if we can, on a call if we can't.